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Shipping and Returns

How much is shipping and handling?

Shipping and handling on orders for delivery within Australia is AUD $8.94 per delivery address. Orders over AUD $20.00, for delivery within Australia, are shipped FREE. You can find full details of shipping times and charges on our Shipping Information page.

How long will it take for my order to arrive?


We try to despatch orders from our warehouse within 1 to 2 business days. Delivery within Australia normally takes between 1 and 7 business days from despatch. We are proud to exclusively use Australia Post for all our deliveries. The service they provide is second to none. You can find more information about shipping times and charges on our Shipping Information page.

What happens if no-one is at home when you deliver?

We use Australia Post Eparcel for our Australian deliveries. A signature must be obtained when delivery takes place, and for that reason, if no-one is at home, the parcel cannot be left. Australia Post will leave a card informing you that they have attempted delivery.

You will then need to collect your parcel from your nearest post office.

Can I pickup my order from your warehouse?


Unfortunately it is not possible to collect your online order from our warehouse. We will endevour to dispatch your order as quickly as possible from the 2500 product lines which we stock.

What is your returns policy?

We want you to be completely satisfied when you shop at PrintXpress, and this is especially so when you have a problem. Please see our Returns and Exchanges Page. For complete details regarding our return policy. We think you'll agree we couldn't be fairer.
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